Luna is a health technology company dedicated to improving physical and mental wellbeing through natural, research-driven science. We've spent the last 12 months poring over medical research and studies about the effects of weighted blankets on serious conditions like autism, PTSD, and insomnia.
Yes, both the inner layer and the outer shell are machine washable!
Our weighted blankets outer shell is 100% cotton, allowing for luxurious and ergonomic support while diverting excess heat away from your body so you stay cool all night.
We recommend you purchase a blanket that's 7-12% of your body weight unless you strongly feel you want something heavier or lighter.
So we a 15 lb blanket would be suitable for someone who's 100-150 lbs whereas our 20 lb blanket would be suitable for someone who's 150-200 lbs.
The pockets on our blanket are approximately 5 inches to allow for even better weight distribution : )
30-Day Return Policy
We want our customers to love their experience with Luna products. If in the first month you conclude your purchase is not a good fit or that you would prefer a different product instead, we welcome you to request a return authorization by emailing email@example.com. Once the below information has been received, we can then approve your return and provide you with the return address. To expedite this process, please include the following information within your email:
- Name On Order
- Order #
- Email address order was placed under
- Shipping Address
- Reason for return
- Choice of exchange or refund
- Image of blanket/duvet in original packaging*
Be advised that returns must be submitted within 30 days of delivery, the return item must be undamaged (new condition), and customers are responsible for all return shipping charges and packaging.
The original packaging is a non-negotiable. We cannot accept your return without the original packaging. This is for few reasons. We need the packaging so that the blanket gets from your home to our distribution safely. Another reason is so it is stored safely in our distribution center and therefore will not grow mold etc. And lastly (and most importantly) this is a piece of bedding, and therefore we have to be very strict due to safety and hygiene. If on the commute back the blanket picked up a pest it could contaminate our entire distribution center.
If you believe that your product has arrived with damage or defect, please contact customer service within 30 days to return items of poor quality for a refund/exchange. Please include a description and photo verification of the damage in your email.
Wrong address disclaimer:
Kindly note that if an inaccurate address has been provided and not brought to our attention prior to delivery, Luna Wellness LLC is not held accountable and the order will be shipped to the address provided. Luna Wellness LLC will not provide refunds for wrong information that has been submitted by the customer. If Luna Wellness LLC needs to contact a shipping provider to change your address or have your item returned to us before the item has been delivered, the customer is responsible for a $25 restocking fee. If you are seeking an item exchange, the restocking fee is not applicable. If your item is returned to us due to inaccurate shipping information, you will receive a refund for the product returned minus a $25 restocking fee. If your item is a duvet or blanket, you will receive a refund for the product returned minus a $10 restocking fee.