Click here to initiate your return.
Luna is happy to offer free shipping on all orders over $50 and flat rate shipping of $5 on all other orders. Luna Blankets offers a 30-Day Return Policy for Blankets, Pillows, and Duvet Covers. While we hope and want all our customers to love their Luna products, we welcome you to submit a fast and easy return request via Happy Returns.
Once your return request is submitted, you will receive a prepaid shipping label. Be advised that returns must be submitted within 30 days of delivery, the return item must be undamaged (new condition), and the item must be returned in its original packaging. Within 10 days of receiving the return, you will receive your refund less a $14.99 processing fee. This charge helps us cover the inspection and processing fees at our warehouse and fulfillment facilities.
To help minimize returns, we ask that you double-check your order to confirm that you have the correct Style, Color, Size, and Weight selected. If you have any questions prior to ordering, please send us an email at firstname.lastname@example.org - we're happy to help! Once an order is processed and shipped, there can be no cancellations.